Shipping policy
Shipping Policy
Welcome to our store! We are committed to providing a smooth and reliable shopping experience across the Kingdom of Saudi Arabia.
Free Shipping
- We offer FREE shipping on all orders across Saudi Arabia.
- No minimum purchase is required.
Cash on Delivery (COD)
- We accept Cash on Delivery (COD) for all eligible orders within Saudi Arabia.
- Please ensure someone is available at the delivery address to receive and pay for the order.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Estimated delivery time is 3–5 business days, depending on your location.
- Delivery to remote areas may take slightly longer.
Order Tracking
- Once your order has been shipped, you will receive a tracking update via SMS, WhatsApp, or email (where available).
Failed Deliveries
- If the customer is unavailable or refuses to accept the order without a valid reason, future Cash on Delivery orders may be declined.
- Please ensure your shipping address and phone number are accurate.
Address Changes
- If you need to change your delivery address, please contact us within 12 hours of placing your order. We cannot guarantee changes once the order has been processed.
Delays
- Delivery times are estimates and may be affected by public holidays, weather conditions, or courier delays beyond our control.
Need Help?
If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to assist you.
We appreciate your trust and thank you for shopping with us!